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Pricing and Billing
Do I have to pay sales tax?
  Sales is charged according to the Province you reside in..
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order.

Please note that we will not pick or ship your order until we receive payment from you.

All prices are in CAD $$$.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s). Please make sure you have obtained an RMA number before returning items. Credits will not be issued for items returned without an RMA number.
When will my credit card be charged?
  Your credit card will be charged when your order is placed. This is because the order is immediately queued for picking from our warehouse.