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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is per order - $7.99 in Ontario and $12.99 anywhere else in Canada. Sorry, we do not ship outside of Canada.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  We're here to help!

If for any reason you are not 100% satisfied with your purchase please contact customer service to obtain an RMA number.

Once an RMA number has been provided please ship the item back to our main office (in original packaging) and a refund will be processed.

Allow 7-10 Business Days for your refund to be processed.

Please do not return items without an RMA number.

Thank you.
When will my order ship?
  Your order should ship within 1 or 2 days, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. Should an item be unavailable you will be notified and given the option of a refund or an item backorder.